Privacy Policy

Information Collection and Use

Orders

The DM requests certain personally identifiable information from you on our order form when you purchase a product. You must provide contact information including name, telephone number, email, shipping address, and financial information such as credit card number and its expiration date. We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you.

While making a purchase from onthedm.com, you are given the option to create a username and password. This offers you the ability to quickly and easily proceed through the check out process on return visits. We do not store your credit card information as part of this optional service. There is also the option to receive our email newsletter updates. If you choose to receive these you should expect weekly HTML newsletter content to arrive at the email address you provided with your purchase.

The DM and our subsidiaries are the sole owner of the information collected on onthedm.com.

Surveys or Contests

The DM will often provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address).

We use this information to notify contest winners, award prizes, and to send participants our HTML email newsletter.

We will sometimes run contests in conjunction with other website or services. Any information you provide as a result of entering these contests or surveys may also be provided to the brand affiliate, but such practices will always be clearly marked at the time of entry.

Uses of Information

The DM will use the information collected from you for billing purposes and to fulfill your orders. The DM will not store your credit card information. If you have created a username and password to the site or if you have signed up to receive our email newsletter updates we may use your purchase history to personalize special offers and promotions. These offers and promotions will be delivered to you in the form of an email newsletter.

Communications from The DM

Offers and Newsletters

The DM will occasionally send you information on products, special deals, and promotions. You can sign up for these emails from us at any time on any page on the site. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you.

Customer Service

Based upon the personally identifiable information you provide, The DM will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your preferences.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website. You cannot opt out of disclosure if your personal information if required by lawful order.

Log Files

As is true of most websites, certain information is gathered automatically and stored in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. This information, which does not identify individual users, is used to analyze trends, to administer the site, to track users’ movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Links to Other Sites

This website contains links to other sites that are not owned or controlled by onthedm.com. Please be aware that we, The DM, are not responsible for the privacy practices or policies of these other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our My Account page, by emailing our Customer Support at cam@onthedm.com or by contacting us via telephone or postal mail at the contact information listed below.

Security

The security of your personal information is important to us. We use reasonable technological and physical safeguards to protect personal information you provide to us from loss, misuse and unauthorized access, disclosure, alteration, and/or destruction. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet is 100% secure, however, we make all reasonable efforts to use commercially acceptable means to protect your personal information. In the unlikely event of a data breach, you will be notified as soon as possible.

If you have any questions about security on our website, you can email us at info@onthedm.com

Use / Access by Third Parties

In addition to the third parties mentioned specifically in this policy,The DM may share your information with third party vendors and affiliates. If The DM shares your personal information with any third party, we will take precautions to ensure that these companies only use your information consistent with this Policy and that reasonable safeguards are taken to ensure the third party provides at least the same level of privacy protection that The DM provides.

Business Transitions

In the event onthedm.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy policy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Customer Service
The DM
1644 N Honore, Suite 300
Chicago, IL 60622

info@onthedm.com